Palliative Care Alliance (PCA) is a healthcare solution that specializes in identifying whether health plan members are at risk for inpatient admissions and readmissions. We have found that our service significantly reduces the need for inpatient hospitalization as it relates to serious and chronic illnesses.
Using experienced, clinical personnel we have demonstrated significant member satisfaction by offering:
The primary objective is to keep your members free of pain and other symptoms related to a chronic or serious illness. Services include visits from a physician, nurse and medical social worker. Together the team develops a plan of care that is customized to address the needs of each member. Every member will be seen in the home setting with as many visits that are considered appropriate based on the customized plan of care. Additional resources and specialty services can be offered in order to keep a member in their residence to avoid unnecessary hospitalization.
Collectively the team improves member outcomes by proactively anticipating problems, seeking them out and addressing them. Once high risk members have been identified and referred to PCA, the team is ultimately responsible for:
Ultimately, the overall goal is to provide support and education to the member and their family. This includes teaching them about the expected course of the disease, preventative care, medication use, and self-management and crisis intervention in the home.